How to contact NAJJU client services

Choose your preferred method of contact and connect with us

Our Client Care Atelier replies with care, typically within one to two business days.

Private client request

All communications are handled with discretion and confidentiality.

Every inquiry is treated as a bespoke request. We invite you to share your needs with clarity.

For order tracking, molecular protocols, or general inquiries, Please complete the form below or contact our concierge directly at support@najju.fr

Monday - Saturday from 10 AM to 10 PM (EST)

Our team handles each request with care and confidentiality. Please allow up to 48 hours for a considered response.

FAQ & client services

Explore answers to common inquiries, shipping details, and maison policies.

Voir la FAQ

Order & return tracking

Once your order is on its way, we will send you a tracking number by email. If you have registered for a NAJJU account, you can sign in for delivery updates online.

Suivre la commande